Privacy Policy

Last updated: April 2026  ·  Beams and Braces, 191a Plumstead Road East, Norwich, NR7 9LW

This privacy policy explains how Beams and Braces ("we", "us", "our") collects, uses, and protects your personal data when you use our website at beamsandbraces.co.uk or contact us about our services.

1. What data we collect

When you submit an enquiry via our contact form, we collect:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Details of your project or enquiry

We do not collect payment information through this website.

2. How we use your data

We use the information you provide solely to respond to your enquiry, arrange a site visit, and provide you with a quote. We do not use your data for marketing purposes without your explicit consent.

3. Data sharing

We do not sell, rent, or share your personal data with third parties, except where required by law or to provide the services you've requested (for example, passing on your contact details to a subcontractor who will carry out work at your property, with your knowledge).

4. Data retention

We retain enquiry data for up to 2 years after last contact, or for as long as is necessary to fulfil any contractual obligations.

5. Cookies

This website uses only essential cookies necessary for the site to function. We do not use tracking, analytics, or advertising cookies at this time.

6. Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of any personal data we hold about you. To exercise any of these rights, please contact us at:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised.